Privacy Policy

This is the privacy notice of iQ Medical Ltd.
In this document, “we”, “our”, or “us” refer to iQ Medical Ltd.
We are Company Number 06708390 registered in England.

Our role in your privacy

This website is operated by iQ Medical Ltd. The privacy of our users is extremely important to us and therefore we encourage all users to read this policy very carefully because it contains important information regarding:

  • who we are
  • how and why we collect, store, use and share personal information;
  • your rights in relation to your personal information;
  • how to contact us and supervisory authorities in the event that you have a complaint.
Who we are

iQ Medical Ltd ('we' or 'us') collect, use and are responsible for storing certain personal information about you. When we do so, we are regulated under the General Data Protection Regulation. Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR). We are responsible as a 'controller' of that personal information for the purposes of those laws.

The personal information we collect and use

a. Personal information you provide to us:
We collect the following personal information that you provide to us:
Contact Details, Name, Email Address, Telephone number.

Some examples of when we collect this information include:
When signing up to our newsletters, contacting us directly by email or telephone. Subscribing to any iQ Medical marketing communications including by checking the opt-in box on all web-based forms.

b. Personal information you provide about third parties
If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

  • shall consent on their behalf to the processing of their personal data;
  • shall receive any data protection notices on their behalf; and
  • shall consent on their behalf to the transfer of their personal data abroad.

How we use your personal information

We collect information about our users for the following purposes:To identify user and manage their accounts, process user’s orders,conduct research statistical analysis.

Marketing

We would like to send you information about products, services, offers, competitions and our business which may be of interest to you. Such information could be sent by post, email, telephone, text message or automated call.

We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e. on purchase, signing up to a newsletter, entering a competition etc). If you do opt in to receive such marketing from us you canopt out at any time (see 'What rights do you have?' below for further information). If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact us using the details provided below.

Required personal information

No personal information has to be provided by you to us at anytime.

How long your personal info will be kept

We will hold your personal information for the following periods:

Two (2) years as of the date on which the Data was collected or as of your last contact with us. These periods are no longer than necessary in each case.

Reasons we can collect and use your personal information

We rely on the following as the lawful basis on which we collect and use your personal information:

  • consent;
  • contract;
  • legitimate interests;
  • The legitimate interests relied upon are as follows:
  • To provide information relating to fraud prevention.
    Direct marketing purposes.

Keeping your information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in anunauthorised way. We limit access to your personal information to those whohave a genuine business need to know it.
Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. We will also use technological and organisation measures to keep your information secure. These measures may include the following examples:
All data is stored on secure servers. User account access is controlled by unique username and password. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so. Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.

Sharing your personal information

We may share your information with law enforcement agencies in connection with any investigation to help prevent unlawful activity. We will not share you personal information with any other 3rd parties.

We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third Party Websites
Users may find advertising or other content on our website that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

What rights do you have?

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

  • fair processing of information and transparency over how we use your use personal information
  • access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
  • require us to correct any mistakes in your information which we hold
  • require the erasure of personal information concerning you in certain situations
  • receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations require the erasure of personal information concerning you in certain situations
  • object at any time to processing of personal information concerning you for direct marketing
  • object to decisions being taken by automated means which produce legal effects  concerning you or similarly significantly affect you
  • object in certain other situations to our continued processing of your personal information
  • otherwise restrict our processing of your personal information in certain circumstances


For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner's Office (ICO) on individual's rights under the General Data Protection Regulations (http://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/)

If you would like to exercise any of these rights please:

  • email, call or write to us
  • let us have enough information to identify you
  • let us have proof of your identity (a copy of your driving license, passport or a recent credit card/utility bill)
  • let us know the information to which your request relates


From time to time we may also have other methods to unsubscribe opt-out) from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.

Cookies

This website uses cookies to improve user experience. A cookie is a small piece of data or message that is sent from an organisation’s web server to your web browser and is then stored on your hard drive. Cookies can not read data on your hard drive or cookie files created by other sites, and do not damage your system.  

Cookies in themselves do not identify individual users but identify only the computer used and they are deleted on departure from the website. Many websites do this to track traffic flows, whenever users visit those websites
Web browsers allow you to control cookies stored on your hard drive through the web browser settings.

Our website uses third-party cookies to measure use of the website, including number of visitors, how frequently pages are viewed, and the city and country of origin of users. We use statistical tools for analysis and measurement of site performance and user engagement. Data captured include IP Address, pages visited, browser type and operating system.

This information helps us to build a profile of our users. Some of this information may be aggregated or statistical, which means that we will not be able to identify you individually.

To find out more about cookies, visit allaboutcookies.org.

How can I block cookies?

You can block cookies by activating a setting on your browser allowing you to refuse the setting of cookies. You can also delete cookies through your browser settings. If you use your browser settings to disable, reject, or block cookies (including essential cookies), certain parts of our website will not function fully. In some cases, our website may not be accessible at all. Please note that where third parties use cookies we have no control over how those third parties use those cookies.

Changes to this privacy policy

This privacy policy was published on 8th July 2021 and last updated on 8th July 2021.
We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes through notices on this website.

Your acceptance of these terms
By using this website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact Us

If you have any questions about this policy or the information we hold about you, please contact us by:

e-mail:
sales@iqmedical.co.uk

telephone:
01788 833 989